bdb99's Privacy Policy
Protecting your personal information is our highest priority. This policy clearly describes how bdb99 collects, stores, and uses your information.
Introduction and Scope
bdb99 ("we", "us", or "platform") operates a safe and reliable online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use the bdb99 website and related services, why we collect it, how we use it, and how we keep it secure.
By registering on our platform or using our services, you are agreeing to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.
This policy may change from time to time. For any significant changes, we will update the published date on the website and may notify you by email.
SSL Encryption
All your information is protected with SSL encryption technology so that no third party can access it.
No Sale of Data
bdb99 never sells or rents your personal information to third parties.
Transparent Use
We only collect the information necessary for service improvement and security.
What Information We Collect
bdb99 may collect the following types of information from you:
2.1 Personal Identification Information
During registration and in the course of using our services, we may collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID (NID) or passport number (for identity verification)
- Payment information associated with bKash, Nagad, or Rocket
2.2 Transaction Information
When you deposit or withdraw funds on our platform, we keep a record of the related transactions. This includes the amount, date, method, and transaction ID.
2.3 Technical Information
The following information may be collected automatically while you use our website:
- IP address
- Browser type and version
- Device type (mobile, desktop, tablet)
- Operating system
- Time, duration, and pages visited during your website session
- Cookies and session data (details provided below)
2.4 Gaming History
To ensure security and maintain responsible gaming practices, we keep a record of your game activity, including betting history, win/loss information, and session duration.
Purpose of Data Use
bdb99 uses the collected information for the following purposes:
3.1 Account Management and Verification
We use personal information to confirm your identity, create your account, and ensure secure login. This verification process is essential for preventing underage or fraudulent accounts.
3.2 Payment Processing
The necessary information is used to smoothly process your deposit and withdrawal requests via bKash, Nagad, and Rocket. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳800.
3.3 Customer Support
Our 24/7 Bengali live chat support team may use your account and transaction information to resolve your issues quickly.
3.4 Fraud Prevention and Security
We review technical and transaction-related information to prevent suspicious activity, money laundering, or other fraud.
3.5 Service Improvement
We analyze usage patterns to further improve your experience and enhance platform performance.
3.6 Promotional Communications
With your consent, we may send you information about bonus offers, promotions, and new games by email. You can unsubscribe from these communications at any time.
Data Sharing and Disclosure
bdb99 does not sell, rent, or exchange your personal information under any circumstances. However, information may be shared in the following limited situations:
4.1 Payment Providers
Necessary transaction information is shared with payment service providers such as bKash, Nagad, and Rocket to complete your financial transactions. These third parties operate under their own privacy policies.
4.2 Technology Partners
Game software providers, cybersecurity providers, and server service providers may access a limited amount of technical data, but only to fulfill their contractual responsibilities.
4.3 Legal Obligations
We may be required to disclose information to comply with court orders, lawful requests from investigative authorities, or applicable legal requirements.
4.4 Business Transfers
In the event of a business merger, acquisition, or asset sale, user information may be transferred. We will notify you in a timely manner before any such change.
Important Notice
Your information will not be shared with any third party for any reason other than the situations mentioned above. We maintain data protection agreements with all partners.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the bdb99 website to improve your experience.
5.1 Essential Cookies
These cookies are essential for the basic functioning of the website. This includes maintaining login sessions, storing security tokens, and remembering your language preferences. The platform cannot function properly without these cookies.
5.2 Functional Cookies
These cookies are used to remember your preferences and settings, such as display language and bonus notification preferences.
5.3 Analytics Cookies
Analytics cookies are used to understand which parts of the website are used most. This information helps improve the quality of our services.
You can control or disable cookies by changing your browser settings. However, disabling essential cookies may cause some features to stop working.
Data Security Measures
To protect your personal information, bdb99 follows industry-standard security technologies and practices:
SSL/TLS Encryption
All information exchanged between our servers and your browser is encrypted using SSL/TLS technology.
Secure Password Storage
Your password is never stored directly. It is kept in an encrypted format using a strong hashing algorithm.
Regular Security Reviews
Regular audits and penetration testing are conducted to ensure the security of our systems.
Restricted Access Controls
Only authorized staff can access the information necessary for their specific tasks.
However, since transmitting information over the internet is not completely secure, we cannot guarantee 100% security. You can also contribute to security by keeping your account password confidential and not sharing it with others.
Data Retention Period
bdb99 retains your information only for as long as it is needed to fulfill its purpose or as required by legal obligations.
- Account Information: While the account is active and for a defined period after closure for audit and legal purposes.
- Transaction Records: For the period required under financial regulations.
- Communication Records: Customer support communications are retained for a defined period.
- Technical Logs: For a limited period for security review purposes.
- Marketing Preferences: For as long as you maintain your subscription.
Once the purpose of the information has been fulfilled or the retention requirement has ended, we delete it or anonymise it by secure means.
Your Rights
You have the following rights regarding your personal information:
8.1 Right of Access
You may request at any time to know what information we hold about you. We will provide this information within a reasonable time.
8.2 Right to Rectification
If any information stored in your account is incorrect or incomplete, you may contact our customer support to request a correction.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.
8.4 Right to Object to Processing
You may object at any time to the use of your information for marketing communications. To do so, contact our support team directly.
8.5 Right to Data Portability
You have the right to receive your own information in a standard format and, if needed, to transfer it to another provider.
To exercise any of the above rights, contact us by email at: [email protected]. We will try to respond to your request within 30 working days.
Privacy of Minors
bdb99's services are intended only for persons aged 21 or older. We do not knowingly collect information from anyone under the age of 21.
We follow an age verification process at the time of registration. If a user registers with false information and this is later discovered, the relevant account will be closed immediately and the collected information will be securely deleted.
If you believe that someone under the age of 21 has registered on our platform, please notify us immediately.
Third-Party Services
Our platform is integrated with third-party game providers such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, and others. These providers have their own privacy policies and are themselves responsible for information collected through their technology.
Payment service providers such as bKash, Nagad, and Rocket have their own privacy policies, which apply to your use of these payment methods.
Policy Changes
bdb99 reserves the right to modify or update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of the page will be changed.
- For significant changes, a notification may be sent to your registered email.
- Continued use of the platform after changes have been made will be taken as your acceptance of the new policy.
We recommend visiting this page regularly to stay informed about the latest policy.
Questions about privacy? We're here to help.
For any questions or concerns about this policy, please contact our support team.
Or speak directly on our 24/7 Bengali live chat.